Medical Receptionist (Spanish or Portuguese speaking REQUIRED)
Perth Amboy, NJ Perth Amboy, NJ Full-time Full-time $21 - $24 an hour $21 - $24 an hour 11 hours ago 11 hours ago 11 hours ago JOB TITLE:
Medical Receptionist
Summary:
The Medical Receptionist at this chiropractic and PT office serves as initial contact for all patients visiting office.
Welcomes patients and visitors, answers the telephone and any inquiries.
Schedules appointments and keep those appointments on time.
Assists patients with completing necessary forms and documentation.
Keeps a clean and calm reception area.
DUTIES AND
Responsibilities:
Greets patients immediately upon their arrival and provides excellent customer service.
Check patients in verifying demographics and insurance.
Directs patients to proper exam/treatment room.
Utilizes electronic health record for tasks assigned.
Evaluates daily schedules to accommodate patient flow and minimize missed appointments.
Handles patient calls and effectively manages schedule.
Completes referrals and authorizations as needed.
Checks patients out and makes appointments as indicated.
Collects co-pays and patient payments.
Answers, screens, and directs calls on multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager.
Clears messages each morning and delivers to appropriate practitioner.
Opens and routes incoming mail.
Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
Keeps reception area organized.
Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
Performs other related duties as assigned by management.
Qualifications:
Must be able to speak fluently in Spanish or Portuguese.
Experience in PT and/or chiro is preferred.
Excellent verbal and written communication.
Excellent multi-tasking and time management skills.
A high level of organizational skills.
Ability to exercise a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
Ability to establish and maintain effective working relationships with patients, medical and administrative staff.
Ability to work well independently and be detailed-oriented, but also interact well with a team.
Ability to understand and carry out written and oral instructions.
Proficiency in relevant computer hardware and software.
Superb customer service skills to provide ongoing support to patients and their families.
Ability to deal effectively with a diversity of individuals at all organizational levels.
Commitment to excellence and high standards.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Professional appearance and demeanor is required at all times.
COMPETENCIES:
Customer Service-Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral Communication-Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Teamwork-Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Ethics-Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Dependability-Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Requires sitting and standing associated with a normal office environment.
Manual dexterity needed for using a calculator and computer keyboard.
This description is intended to provide only basic guidelines for meeting job requirements.
Responsibilities, skills and working conditions may change as needs evolve.
COMPENSATION:
$21.
00 - $24.
00/hour WORK LOCATION, STATUS & HOURS:
On site (Perth Amboy) Full-Time Monday - Thursday 11:
00 am - 7pm / Friday 8:
00am - 4:
00pm or 9:
00am - 5:
00pm
Benefits:
Health, Vision and Vision Insurance Paid Holidays Paid Vacation Paid Sick Days Rising business with plenty of room to grow Greets patients immediately upon their arrival and provides excellent customer service.
Check patients in verifying demographics and insurance.
Directs patients to proper exam/treatment room.
Utilizes electronic health record for tasks assigned.
Evaluates daily schedules to accommodate patient flow and minimize missed appointments.
Handles patient calls and effectively manages schedule.
Completes referrals and authorizations as needed.
Checks patients out and makes appointments as indicated.
Collects co-pays and patient payments.
Answers, screens, and directs calls on multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager.
Clears messages each morning and delivers to appropriate practitioner.
Opens and routes incoming mail.
Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
Keeps reception area organized.
Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
Performs other related duties as assigned by management.
Must be able to speak fluently in Spanish or Portuguese.
Experience in PT and/or chiro is preferred.
Excellent verbal and written communication.
Excellent multi-tasking and time management skills.
A high level of organizational skills.
Ability to exercise a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
Ability to establish and maintain effective working relationships with patients, medical and administrative staff.
Ability to work well independently and be detailed-oriented, but also interact well with a team.
Ability to understand and carry out written and oral instructions.
Proficiency in relevant computer hardware and software.
Superb customer service skills to provide ongoing support to patients and their families.
Ability to deal effectively with a diversity of individuals at all organizational levels.
Commitment to excellence and high standards.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Professional appearance and demeanor is required at all times.
Customer Service-Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral Communication-Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Teamwork-Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Ethics-Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Dependability-Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
$21.
00 - $24.
00/hour On site (Perth Amboy) Full-Time Monday - Thursday 11:
00 am - 7pm / Friday 8:
00am - 4:
00pm or 9:
00am - 5:
00pm Health, Vision and Vision Insurance Paid Holidays Paid Vacation Paid Sick Days Rising business with plenty of room to grow.
Estimated Salary: $20 to $28 per hour based on qualifications.
Medical Receptionist
Summary:
The Medical Receptionist at this chiropractic and PT office serves as initial contact for all patients visiting office.
Welcomes patients and visitors, answers the telephone and any inquiries.
Schedules appointments and keep those appointments on time.
Assists patients with completing necessary forms and documentation.
Keeps a clean and calm reception area.
DUTIES AND
Responsibilities:
Greets patients immediately upon their arrival and provides excellent customer service.
Check patients in verifying demographics and insurance.
Directs patients to proper exam/treatment room.
Utilizes electronic health record for tasks assigned.
Evaluates daily schedules to accommodate patient flow and minimize missed appointments.
Handles patient calls and effectively manages schedule.
Completes referrals and authorizations as needed.
Checks patients out and makes appointments as indicated.
Collects co-pays and patient payments.
Answers, screens, and directs calls on multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager.
Clears messages each morning and delivers to appropriate practitioner.
Opens and routes incoming mail.
Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
Keeps reception area organized.
Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
Performs other related duties as assigned by management.
Qualifications:
Must be able to speak fluently in Spanish or Portuguese.
Experience in PT and/or chiro is preferred.
Excellent verbal and written communication.
Excellent multi-tasking and time management skills.
A high level of organizational skills.
Ability to exercise a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
Ability to establish and maintain effective working relationships with patients, medical and administrative staff.
Ability to work well independently and be detailed-oriented, but also interact well with a team.
Ability to understand and carry out written and oral instructions.
Proficiency in relevant computer hardware and software.
Superb customer service skills to provide ongoing support to patients and their families.
Ability to deal effectively with a diversity of individuals at all organizational levels.
Commitment to excellence and high standards.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Professional appearance and demeanor is required at all times.
COMPETENCIES:
Customer Service-Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral Communication-Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Teamwork-Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Ethics-Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Dependability-Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Requires sitting and standing associated with a normal office environment.
Manual dexterity needed for using a calculator and computer keyboard.
This description is intended to provide only basic guidelines for meeting job requirements.
Responsibilities, skills and working conditions may change as needs evolve.
COMPENSATION:
$21.
00 - $24.
00/hour WORK LOCATION, STATUS & HOURS:
On site (Perth Amboy) Full-Time Monday - Thursday 11:
00 am - 7pm / Friday 8:
00am - 4:
00pm or 9:
00am - 5:
00pm
Benefits:
Health, Vision and Vision Insurance Paid Holidays Paid Vacation Paid Sick Days Rising business with plenty of room to grow Greets patients immediately upon their arrival and provides excellent customer service.
Check patients in verifying demographics and insurance.
Directs patients to proper exam/treatment room.
Utilizes electronic health record for tasks assigned.
Evaluates daily schedules to accommodate patient flow and minimize missed appointments.
Handles patient calls and effectively manages schedule.
Completes referrals and authorizations as needed.
Checks patients out and makes appointments as indicated.
Collects co-pays and patient payments.
Answers, screens, and directs calls on multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager.
Clears messages each morning and delivers to appropriate practitioner.
Opens and routes incoming mail.
Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
Keeps reception area organized.
Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
Performs other related duties as assigned by management.
Must be able to speak fluently in Spanish or Portuguese.
Experience in PT and/or chiro is preferred.
Excellent verbal and written communication.
Excellent multi-tasking and time management skills.
A high level of organizational skills.
Ability to exercise a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
Ability to establish and maintain effective working relationships with patients, medical and administrative staff.
Ability to work well independently and be detailed-oriented, but also interact well with a team.
Ability to understand and carry out written and oral instructions.
Proficiency in relevant computer hardware and software.
Superb customer service skills to provide ongoing support to patients and their families.
Ability to deal effectively with a diversity of individuals at all organizational levels.
Commitment to excellence and high standards.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Professional appearance and demeanor is required at all times.
Customer Service-Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral Communication-Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Teamwork-Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Ethics-Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Dependability-Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
$21.
00 - $24.
00/hour On site (Perth Amboy) Full-Time Monday - Thursday 11:
00 am - 7pm / Friday 8:
00am - 4:
00pm or 9:
00am - 5:
00pm Health, Vision and Vision Insurance Paid Holidays Paid Vacation Paid Sick Days Rising business with plenty of room to grow.
Estimated Salary: $20 to $28 per hour based on qualifications.
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